Roblox now has two tiers of friendship. A regular friend can see when you are online, join your game, and message you through the normal chat filter. A trusted friend is a regular friend you have both agreed to upgrade, and that upgrade is what unlocks chat with fewer filters and voice with friends. Everything below is taken from Roblox's help centre as of September 10, 2026, mainly the articles Unlocking trusted friends and How do I add trusted friends?.
If you have not added anyone yet, start with how to add friends on Roblox. Trusted status sits on top of a normal friendship, so the friend request comes first.
What the upgrade changes
It is a two-way connection: both people must agree, and if either one removes the other, the pair drops back to a regular friendship. Depending on your age group and region, it can unlock:
- Chat with fewer filters. Fewer words get blocked or turned into hashtags. Links to other websites and words that break Roblox's rules are still blocked, and Roblox says it still monitors these conversations for serious harm such as grooming.
- Voice with friends. Real-time voice while you play together as a group, including Party voice.
- Team Create in Roblox Studio. Live collaboration on the same project.
- Content access and a privacy audience. You can see content your trusted friends made, and "Trusted friends" becomes a selectable audience in your privacy settings.
One thing does not change: chat and voice inside an experience keep the standard filters for everyone, trusted or not.
Who can use it
Nothing here works until you have completed an age check, either facial age estimation or a government ID (the ID route is only offered at 13 and up), which places you in an age group. The check itself is covered in voice chat and age verification; the article Understanding Age Checks on Roblox is the official reference.
The unfiltered features then follow this table, from Roblox's Voice chat with friends and unfiltered texting article:
| Age groups | Chat with fewer filters and voice with friends |
|---|---|
| Under 13 | Not available at all, even between trusted friends |
| 13-17 with 13-17 | Yes, only with trusted friends in the same age group |
| 18+ with 18+ | Yes by default in a 1-on-1 chat; no trusted-friend step needed |
| 18+ with 13-17 | Yes, only as trusted friends, and only added through real-life methods |
Under-13s also need a parent to approve every single trusted friend, and in some regions that requirement extends to older teens. The feature is rolling out by country, so if you cannot find the option at all, it may not be available where you live yet.
How the upgrade works at each age
Under 13. Open the friend's profile, tap the three-dot menu, choose Add trusted friend, then Add after reading the context Roblox shows about the other person, then Ask now. If no parent is linked to the account, you enter a parent's email and Roblox sends the request there. The parent gets an email that expires after 24 hours and can approve it from the email or from Pending requests in parental controls. If the other child is also under 13, their parent has to approve too; a friend who is 13 or older can accept directly. A linked parent and child who are both age-checked and already friends are upgraded automatically. Linking accounts is explained in how to enable parental controls.
13 to 17. Teens have three routes, all built to prove you know the person in real life:
- Contact importer (mobile only): Home, then the + Add Friends icon, then Contacts.
- Live QR scan: Home, then +, then My QR to show your code; the other person scans it with their camera or the scanner icon on the same page. If you are already friends, a live scan prompts the upgrade. Scanning a screenshot of a code or opening a shared profile link only creates a regular friendship.
- Invite link: on the friend's profile, three-dot menu, Add trusted friend, Add via link. Both of you must be age-checked 13 or over, and the link expires after 30 days.
Roblox also says two users who are both 16-17 may be able to upgrade straight from the profile menu, but that this varies between users.
18 and over. Two adults can upgrade each other from the profile menu, though for 1-on-1 chat they do not need to, because Roblox turns on voice calls and unfiltered text between age-checked adults automatically. An adult adding a 13-17 year old is limited to the contact importer, a live QR scan, or an invite link. An adult can request a child under 13 from the profile menu, and the child's parent must approve before the child can accept.
Seeing, removing, and reporting
A trusted friend shows a Trusted indicator next to their username on their profile and in chat. The Friends tab has a Trusted filter that lists only them, and a linked parent can review a child's list the same way.
To undo the upgrade, open the person's profile menu and tap Remove trusted friend, which returns them to a regular friend, or Remove friend to drop them entirely. Reporting works exactly as it does for anyone else; the steps are in how to report and block.
If your trusted friends list disappears, Roblox's stated fix is to complete ID verification, then contact support if it still does not return.
What the other person can see
Any user can already see your username and how long you have been on Roblox. Once you are age-checked and start adding trusted friends, eligible age-checked friends may also see your age group. Roblox's own advice is that if you do not want to share that, you should not complete age estimation or set up trusted friends.
Notes for parents
The approval email is the control point for a child under 13: nothing is upgraded until you say yes, and the request lapses after a day if you ignore it. For a child under 13 the upgrade does not unlock unfiltered chat at all; for a teen, a trusted friend is the only person who can text them with fewer filters, so check the Friends tab's Trusted filter now and then. Remember that "fewer filters" is not "private": Roblox still monitors the chat, and it advises against sharing addresses, phone numbers, or payment details there at any age. The wider settings that decide who can message your child at all are covered in Roblox account privacy settings.